Shipping Policy
1. Shipping Locations
We currently offer shipping to all addresses within the United States. Unfortunately, we do not ship internationally at this time.2. Processing Time
Orders are typically processed within 15 business days after payment confirmation. Please note that processing times may vary during peak seasons or holidays. You will receive a confirmation email with tracking information once your order has shipped.3. Shipping Methods and Rates
We provide several shipping options to accommodate your needs:-
- Standard Shipping: Typically delivers within 5-7 business days. Rates will be calculated at checkout.
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- Expedited Shipping: Typically delivers within 2-3 business days. Rates will be calculated at checkout.
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- Overnight Shipping: Delivers the next business day for an additional fee. Rates will be calculated at checkout.
4. Tracking Your Order
Once your order has been shipped, you will receive an email containing a tracking number. This allows you to monitor the status of your shipment in real-time.5. Delivery Issues
If your order does not arrive within the expected timeframe, please check the tracking information provided in your shipment confirmation email. If you still cannot locate your package, contact us at [email protected] or call +1 800-829-4933 for assistance.6. Lost or Stolen Packages
jviwoy.com is not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier. If your package is lost or stolen after delivery, we recommend contacting the shipping carrier directly to file a claim.7. Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please reach out to us:-
- Email: [email protected]
- Address: 851 Burton Way, Apt 512, Los Angeles, CA 90048